Powersports Service Writer Job at Scranton Powersports, Vernon, CT

  • Scranton Powersports
  • Vernon, CT

Job Description

Job Summary The Powersports Service Writer serves as the primary point of contact between customers and the service department. This role is responsible for delivering excellent customer service, accurately documenting service needs, and ensuring clear communication between customers and technicians. Previous service writing experience is preferred, but we are willing to train the right candidate with strong communication skills and a passion for the powersports industry. Key Responsibilities * Greet customers and assist with service check-in and check-out * Listen to customer concerns and accurately document service requests * Create, manage, and update repair orders * Communicate recommended repairs, timelines, and estimates clearly to customers * Coordinate with technicians to ensure efficient workflow * Provide updates to customers throughout the service process * Ensure repair orders are complete and accurate for billing * Maintain a professional, organized service counter environment * Deliver a high level of customer satisfaction Qualifications & Skills * Strong communication and customer service skills * Previous service writer or advisor experience preferred (training available for the right candidate) * Strong organizational and multitasking abilities * Attention to detail and accuracy * Ability to work in a fast-paced dealership environment * Prior experience in the powersports industry is a plus — whether professional or personal passion for the machines and lifestyle What We Offer * Competitive pay- Base hourly and monthly bonus * On-the-job training and mentorship * Opportunity for advancement within the service department * Employee discounts on parts, accessories, and service * Team-oriented, powersports-focused work environment Ideal Candidate This position is ideal for someone who enjoys working with people, staying organized, and being part of the powersports lifestyle — whether through past experience or personal passion.

Job Tags

Hourly pay, Full time

Similar Jobs

Cretex Medical Component and Device Technologies

Human Resources Specialist Job at Cretex Medical Component and Device Technologies

 ...more at . Position Summary: The Human Resources Specialist plays an important role in supporting employees and leaders with day-to-day HR questions processes and workplace needs. This position supports our Cretex Medical Component and Device Technologies (CDT) group at... 

ExtraHop

Remote Salesforce Developer III Job at ExtraHop

 ...like a place youd like to spend the next chapter of your career, wed love to hear from you. Position Summary The Salesforce Developer will design, develop, test, and implement customized Salesforce solutions to meet business requirements. This role will work... 

Tinos Kitchen + Bar

Back Server For Tinos Kitchen + Bar Job at Tinos Kitchen + Bar

 ...necessary~Bartenders are assisted in keepingSkills ~Work well along side co-workers~Good communication skills~Ability to work in a fast pace environmentBenefits ~Cash tips, employee discount, paid training, advancement opportunities, flexible scheduling... 

Regional Fire Protection

General Manager Job at Regional Fire Protection

 ...General Manager Fire Protection Location: Williamsport, Maryland Employment Type: Full-Time Industry: Fire Protection...  ...for fire sprinkler systems, alarm systems, extinguishers, emergency lighting, and more. Position Summary We are seeking an... 

Equus

Residential Advisor - Daytime Job at Equus

Our Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of their communities. We accomplish this through an intense commitment to safety, quality...